Terms of Service

Terms of Service

Please read these terms carefully before using JephAi. By using our service, you agree to be bound by these terms.

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Current Version

These terms are effective as of December 2024

v2.0
Last updated: Dec 15, 2024

1. Service Description

JephAi is an AI-powered educational platform designed to help candidates prepare for CFA (Chartered Financial Analyst) and FRM (Financial Risk Manager) examinations. Our services include:

Core Features

  • • AI-powered study materials and explanations
  • • Interactive practice questions and mock exams
  • • Personalized study plans and progress tracking
  • • Performance analytics and recommendations

Service Availability

  • • 24/7 platform access
  • • Multi-device compatibility
  • • Regular content updates
  • • Email support during business hours

Important Note

JephAi is an independent study platform and is not affiliated with or endorsed by CFA Institute or GARP. CFA® and FRM® are registered trademarks of their respective organizations.

2. User Accounts and Responsibilities

Account Creation

To use JephAi, you must create an account by providing accurate and complete information. You are responsible for:

Required Information

Providing accurate personal and contact details

Account Security

Maintaining secure passwords and login credentials

Account Activity

All activity under your account is your responsibility

Age Requirement

Must be 18+ or have parental consent

Account Restrictions

  • • One account per person
  • • No sharing of login credentials
  • • No creation of multiple accounts to circumvent limitations
  • • Immediate notification required for any security breaches

3. Payment Terms and Billing

Subscription Plans

Basic Plan$9.99/month
Premium Plan$14.99/month

Billing Cycle

  • • Monthly billing on subscription date
  • • Automatic renewal unless cancelled
  • • Prorated billing for plan changes
  • • All payments processed securely via Stripe

Payment Policies

Cancellation Policy

Cancel anytime. Access continues until end of billing period.

Refund Policy

No refunds for partial months. Full refund within 7 days for new subscriptions.

Failed Payments

Account suspended after 3 failed payment attempts.

Price Changes

30-day notice for any price increases.

4. Content and Intellectual Property

Our Content

All content on JephAi, including but not limited to text, graphics, logos, images, software, and AI-generated materials, is owned by JephAi or our licensors and is protected by copyright and other intellectual property laws.

What You Can Do

  • • Use our content for personal study purposes
  • • Download materials for offline study
  • • Print content for personal use

Your Content

When you submit content to JephAi (such as questions, comments, or feedback), you grant us a non-exclusive, royalty-free license to use, modify, and distribute that content for improving our services.

Prohibited Uses

  • • Copying or redistributing our content without permission
  • • Using our content for commercial purposes
  • • Creating derivative works from our materials
  • • Reverse engineering our AI systems

5. Prohibited Uses

You agree not to use JephAi for any of the following prohibited activities:

Technical Violations

  • • Attempting to hack, breach, or circumvent security
  • • Using automated systems to access content
  • • Overloading our servers or networks
  • • Attempting to reverse engineer our systems

Content Violations

  • • Sharing copyrighted content without permission
  • • Posting harmful, offensive, or illegal content
  • • Impersonating others or providing false information
  • • Spamming or sending unsolicited communications

Commercial Violations

  • • Reselling or redistributing our content
  • • Using our service for commercial purposes
  • • Creating competing services using our content
  • • Violating any applicable laws or regulations

Account Violations

  • • Sharing account credentials with others
  • • Creating multiple accounts to bypass limits
  • • Using the service on behalf of others
  • • Interfering with other users' experience

6. Account Termination

Your Right to Terminate

  • • Cancel your subscription at any time
  • • Access continues until end of billing period
  • • No cancellation fees or penalties
  • • Download your data before termination

Our Right to Terminate

  • • Violation of these terms
  • • Fraudulent or illegal activity
  • • Abuse of our systems or staff
  • • Non-payment of fees

Effect of Termination

Upon termination, your access to JephAi will be disabled and your data may be deleted according to our retention policy. We recommend downloading any important data before termination.

7. Disclaimers and Limitations

Service Disclaimer

JephAi is provided "as is" without any warranties, express or implied. We do not guarantee that our service will be error-free, secure, or available at all times. While we strive to provide accurate and up-to-date content, we cannot guarantee the accuracy, completeness, or reliability of any information provided.

Exam Success Disclaimer

While JephAi is designed to help you prepare for CFA and FRM examinations, we cannot guarantee that you will pass these exams. Exam success depends on many factors including your dedication, study habits, and prior knowledge. Our platform is a study aid, not a guarantee of success.

Limitation of Liability

In no event shall JephAi be liable for any indirect, incidental, special, consequential, or punitive damages, including without limitation loss of profits, data, or goodwill. Our total liability shall not exceed the amount you paid for our services in the 12 months preceding the claim.

8. Changes to Terms

We may modify these terms from time to time. When we make material changes, we will:

Email Notification

Send advance notice to your registered email

Website Notice

Post prominent notice on our platform

30-Day Notice

Provide at least 30 days advance notice

Right to Terminate

Cancel if you disagree with changes

Your Continued Use of JephAi after changes take effect constitutes acceptance of the new terms. If you do not agree to the changes, you may terminate your account before they take effect.

9. Contact Information

If you have any questions about these Terms of Service, please contact us:

General Inquiries

contact@jeph.ai
www.jephai.com

Legal Matters

legal@jephai.com
San Francisco, CA, USA

10. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the State of California, United States, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts in San Francisco, California.

Effective Date: These terms are effective as of December 15, 2024, and supersede all prior agreements.

Ready to Start Your Journey?

By using JephAi, you agree to these terms and join thousands of successful CFA and FRM candidates.